The DEG Database
| Resolution status milestones: | ||||||||
| Received | Submitted | Resolved | ||||||
| Origination Date: | Submission Date: | |||||||
| Database Inquiry received by the DEG | Database Inquiry submitted from the DEG to the IP | |||||||
| Resolution Date: | Total time to resolve: | |||||||
| Resolution from IP received by the DEG | Time from "Submission Date" to "Resolution Date" | |||||||
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| Track_# | Estimating Platform | Inquiry Category | Year
Make Model |
Inquiry Description | Resolution Status | Resolution Description | Origination Date | Submission Date | Resolution Date | Total Time to Resolve |
| 1521 | Mitchell | - Non-Welded Part Operations |
2000 Ford Excursion |
|
Resolved |
Estimated Fix Aug 2009
|
7/14/2009 7:54:33 AM | 7/14/2009 7:41:00 PM | 7/24/2009 10:37:00 AM | 08 Days |
| 1870 | CCC | - Missing Parts |
2007 buick lacrosse |
|
Resolved |
Estimated Fix Jan 2010 DVD
|
12/8/2009 1:16:38 PM | 12/8/2009 12:10:00 PM | 12/9/2009 3:10:00 PM | 01 Day |
| 2477 | CCC | - Missing Information |
2006 BMW 750LI |
|
Resolved |
Estimated Fix Jul 10 DVD
|
6/7/2010 4:51:49 PM | 6/9/2010 8:19:00 AM | 6/10/2010 2:06:00 PM | 01 Day |
| 2517 | CCC | - All Other |
09 TOYOTA TACOMA |
|
Resolved |
No Change
|
6/24/2010 1:07:27 PM | 6/25/2010 10:06:00 AM | 6/28/2010 3:14:00 PM | 01 Day |
| 1246 | CCC | - Procedure Page Issue |
2004 MERC MARAUDER |
|
Resolved |
No Change
|
4/2/2009 11:15:19 AM | 4/3/2009 1:37:00 AM | 4/6/2009 1:46:00 PM | 01 Day |
| 1332 | CCC | - Refinish Operations |
2006 SCION XB |
|
Resolved |
Estimated Fix - Jun 2009
|
5/4/2009 9:44:42 AM | 5/4/2009 12:07:00 AM | 5/7/2009 2:50:00 PM | 03 Days |
| 1415 | CCC | - All Other |
2000 HONDA S2000 |
|
Resolved |
Estimated Fix Jul 2009 DVD
|
6/4/2009 9:06:21 AM | 6/4/2009 8:17:00 AM | 6/4/2009 3:11:00 PM | 00 Days |
| 140 | CCC | - Non-Welded Part Operations |
2000 GMC K2500 Sierra 4x4 PU |
A/C Lines
|
Resolved |
Estimated Fix Mar 2008
|
1/24/2008 5:47:32 PM | 1/25/2008 1:04:00 PM | 1/28/2008 11:38:00 AM | 01 Days |
| 22 | CCC | - Missing Parts |
2006 Nissan Quest |
Bumper Side Bracket
|
Resolved |
Estimated Fix Feb 2008
|
12/4/2007 8:55:53 AM | 12/4/2007 9:11:00 AM | 12/4/2007 7:18:00 PM | 01 days |
| 7 | CCC | - Welded Panel Operations |
2006 Dodge Ram 1500 Quad Cab |
Fender Inner Rail - Overlap concern
|
Resolved |
Estimated Fix Jan 2008
|
11/30/2007 12:21:45 PM | 11/30/2007 12:35:00 PM | 11/30/2007 6:07:00 PM | 01 Days |
| 8 | Mitchell | - Non-Welded Part Operations |
2006 Lexus GS 300 |
Front Bumper - Overhaul Time
|
Resolved |
Estimated Fix Jan 2008
|
11/30/2007 1:22:21 PM | 11/30/2007 1:31:00 PM | 1/31/2008 11:22:00 AM | 40 Days |
| 14 | CCC | - Non-Welded Part Operations |
2007 Cadillac Escalade AWD EXT |
Front Bumper Brackets
|
Resolved |
Estimated Fix Feb 2008
|
12/3/2007 2:18:53 PM | 12/3/2007 2:32:00 PM | 12/11/2007 6:26:00 PM | 07 Days |
| 1122 | CCC | - Welded Panel Operations |
2007 HONDA ODYSSEY |
Front Frame Rail
|
Resolved |
No Change
|
2/10/2009 9:08:52 AM | 2/11/2009 4:32:00 PM | 2/12/2009 4:33:00 PM | 02 Days |
| 9 | Mitchell | - Non-Welded Part Operations |
2002 Honda Odyssey |
Motor Mount Labor
|
Resolved |
Estimated Fix Jan 2008
|
11/30/2007 1:50:01 PM | 11/30/2007 2:08:00 PM | 1/31/2008 11:22:00 AM | 40 Days |
| 1473 | CCC | - Missing Parts |
2009 PONTIAC G-6 |
Wheel/Hub Bearing
|
Resolved |
Estimated Change Aug 2009 DVD
|
6/24/2009 11:26:12 AM | 6/24/2009 9:22:00 AM | 6/25/2009 11:41:00 AM | 01 Day |
| 1510 | Audatex | - Welded Panel Operations |
2007 Lexus LS460 |
1/4 Panel
|
Resolved |
Estimated Fix - Sep 2009
|
7/8/2009 2:56:50 PM | 7/20/2009 8:43:00 AM | 7/31/2009 10:15:00 AM | 07 Days |
| 2114 | Mitchell | - Missing Information - Refinish Operations |
2009 nissan maxima |
3 Stage Option/Reminder
|
Resolved |
IP Explanation
|
2/25/2010 6:15:08 PM | 2/26/2010 10:28:00 AM | 6/7/2010 10:12:00 AM | 70 Days |
| 732 | Mitchell | - Welded Panel Operations |
2004 Dodge Ram |
8' Bedside Outer Panel
|
Resolved |
No Changes
|
9/30/2008 3:33:43 PM | 9/30/2008 4:43:00 PM | 10/16/2008 7:27:00 PM | 13 Days |
| 2658 | Mitchell | - Missing Parts |
2008 volkswagen jetta s |
A.I.R. Pump
|
Resolved |
Estimated Fix Oct 10
|
8/26/2010 6:10:40 PM | 8/31/2010 2:13:00 PM | 9/7/2010 2:36:00 PM | 05 Days |
| 2523 | CCC | - Procedure Page Issue - Non-Welded Part Operations |
2003 Honda CRV 4x4 EX-2.4L |
A/C Compressor
|
Resolved |
Estimated Fix Aug 10 DVD
|
6/28/2010 10:57:53 AM | 6/28/2010 11:05:00 PM | 6/29/2010 2:15:00 PM | 01 Day |
| 2433 | Mitchell | - Missing Parts - Missing Information |
2010 Toyota Tundra |
A/C Condenser
|
Resolved |
Estimated Fix Jul 2010
|
5/21/2010 4:49:27 PM | 5/24/2010 9:27:00 AM | 5/26/2010 6:18:00 AM | 02 Days |
| 1469 | CCC | - Missing Parts |
2007 Dodge Charger |
A/C Info Label
|
Resolved |
Estimated Fix Aug 2009 DVD
|
6/22/2009 11:53:38 AM | 6/22/2009 9:52:00 AM | 6/23/2009 2:01:00 PM | 01 Day |
| 2682 | Audatex | - Non-Welded Part Operations |
2009 Honda Civic Hybrid |
ABS Control Module
|
Submitted | 9/3/2010 7:00:57 PM | 9/8/2010 10:31:00 AM | |||
| 1768 | CCC | - All Other |
2008 Nissan Altima |
AC - Evac & Recharge - Recovery
|
Resolved |
IP Explanation
|
10/29/2009 11:57:09 AM | 11/9/2009 10:50:00 AM | 11/9/2009 2:13:00 PM | 00 Days |
| 2318 | CCC | - Missing Information - Non-Welded Part Operations |
2004 Chevy Suburban |
AC - Rear - Inner Quarter Panel
|
Resolved |
Estimated Fix Jun 10 DVD
|
4/21/2010 4:24:42 PM | 4/22/2010 11:38:00 AM | 4/27/2010 11:06:00 AM | 03 Days |
| 1224 | Audatex | - All Other |
2006 honda ridgeline |
AC Clutch
|
Resolved |
No Change
|
3/24/2009 3:15:40 PM | 4/3/2009 10:15:00 PM | 4/6/2009 10:19:00 AM | 03 Days |
| 1716 | CCC | - Procedure Page Issue |
2000 Ford Taurus |
AC Compressor
|
Resolved |
Estimated Fix Dec 2009 DVD
|
10/12/2009 1:11:52 PM | 10/12/2009 11:51:00 AM | 10/14/2009 11:37:00 PM | 02 Days |
| 318 | CCC | - Missing Information |
2008 GMC YUKON XL DENALI |
AC Condenser
|
Resolved |
Estimated Fix May 2008
|
3/25/2008 4:05:34 PM | 3/25/2008 4:16:00 PM | 3/28/2008 1:44:00 PM | 03 Days |
| 1836 | CCC | - Missing Information |
2009 TOYOTA TACOMA |
AC Condenser - Brackets
|
Resolved |
Estimated Fix Jan 2010 DVD
|
11/20/2009 6:07:00 PM | 11/20/2009 4:17:00 PM | 11/23/2009 12:00:00 PM | 01 Day |
| 2059 | Mitchell | - Procedure Page Issue |
2006 Pontiac Gran Prix |
AC Condenser - Radiator
|
Resolved |
IP Explanation
|
2/15/2010 3:46:23 PM | 2/16/2010 7:50:00 AM | 3/16/2010 12:22:00 PM | 20 Days |
| 2430 | CCC | - Non-Welded Part Operations |
2006 Kia Optima |
AC Condenser / Radiator
|
Resolved |
Estiamted Fix Jul 10 DVD
|
5/20/2010 5:02:55 PM | 5/21/2010 9:43:00 AM | 5/26/2010 8:49:00 AM | 03 Days |
| 597 | Audatex | - Non-Welded Part Operations |
2002 Honda Odyssey EX |
AC Cooling Fan Assembly
|
Resolved |
Expected Fix Sep 2008
|
7/31/2008 1:53:42 PM | 7/31/2008 3:58:00 PM | 8/7/2008 2:27:00 PM | 28 Days |
| 1859 | CCC | - Non-Welded Part Operations |
2009 MITSUBISHI ECLIPSE |
AC Fan Assy
|
Resolved |
Estimated Fix Jan 2010 DVD
|
12/3/2009 9:55:11 AM | 12/3/2009 10:45:00 AM | 12/3/2009 3:06:00 PM | 00 Days |
| 961 | CCC | - Procedure Page Issue |
2008 Lexus ES350 |
Adhesive Molding
|
Resolved |
IP Explanation
|
12/11/2008 2:34:26 PM | 12/11/2008 2:41:00 PM | 12/12/2008 11:25:00 AM | 01 Days |
| 2168 | CCC | - Procedure Page Issue |
2010 Chevy Silverado |
Adhesive Removal
|
Resolved |
IP Explanation
|
3/10/2010 1:47:21 PM | 3/10/2010 12:25:00 PM | 3/11/2010 10:58:00 AM | 01 Day |
| 1228 | Audatex | - Welded Panel Operations |
2009 VW JETTA SE |
Adjacent Panel Damage
|
Resolved |
IP Explanation
|
3/25/2009 6:12:28 PM | 3/27/2009 11:25:00 AM | 3/27/2009 1:58:00 PM | 01 Days |
| 785 | CCC | - Procedure Page Issue |
2004 Lexus Rx 330 |
Aftermarket Radiator and Condensor
|
Resolved |
No Change Necessary
|
10/20/2008 4:43:59 PM | 10/20/2008 5:14:00 PM | 10/20/2008 6:17:00 PM | 01 Days |
| 184 | CCC | - Missing Information |
1998 Acura Integra LS |
Aim Headlamps
|
Resolved |
Estimated Fix Apr 2008
|
2/8/2008 6:37:39 PM | 2/11/2008 7:56:00 AM | 2/11/2008 4:05:00 PM | 01 Days |
| 1290 | CCC | - All Other |
05 GMC Yukon |
Aim Lamps
|
Resolved |
No Change
|
4/17/2009 9:33:41 AM | 4/20/2009 9:02:00 AM | 4/20/2009 10:04:00 AM | 01 Day |
| 2556 | CCC | - All Other |
2006 Honda Civic |
Air Bag Control Module
|
Resolved |
No Change
|
7/12/2010 12:58:34 PM | 7/12/2010 12:29:00 PM | 7/13/2010 2:58:00 PM | 01 Day |
| 1251 | CCC | - Procedure Page Issue |
2007 Pontiac G6 |
Air Bag Module
|
Resolved |
Estimated Fix May 2009 DVD
|
4/6/2009 8:44:06 AM | 4/6/2009 8:10:00 AM | 4/10/2009 12:51:00 PM | 04 Days |
| 858 | Mitchell | - Missing Parts |
2001 CHRYSLER PT CRUISER |
Air Cleaner Housing
|
Resolved |
Estimated Fix Dec 2008
|
11/13/2008 9:42:05 AM | 11/13/2008 12:49:00 PM | 12/9/2008 4:26:00 PM | 17 Days |
| 2483 | Audatex | - All Other |
2008 Nissan Xterra |
Air Clearner Assy - Base
|
Submitted | 6/10/2010 7:52:01 AM | 6/10/2010 8:15:00 AM | |||
| 555 | CCC | - Missing Information |
2006 CHEVROLET TRAILBLAZER |
Air Conditioner & Heater
|
Resolved |
Estimated Fix Sep 2008
|
7/10/2008 4:35:30 PM | 7/11/2008 7:59:00 AM | 7/16/2008 5:48:00 PM | 04 Days |
| 2612 | CCC | - Non-Welded Part Operations |
2005 Ford Freestyle |
Air Conditioning Line
|
Resolved |
Estimated Fix Oct 10 DVD
|
8/10/2010 9:27:29 AM | 8/10/2010 10:39:00 AM | 8/16/2010 9:23:00 AM | 04 Days |
| 1038 | CCC | - Missing Parts |
2005 INFINITY G35 |
Air Intake Duct
|
Resolved |
Estimated Fix Feb 2009
|
1/8/2009 11:58:25 AM | 1/9/2009 10:31:00 AM | 1/12/2009 6:55:00 PM | 02 Days |
| 664 | CCC | - Missing Information |
2003 audi A4 Quattro |
Airbag Sensor Wiring Harness
|
Resolved |
No Change
|
8/26/2008 10:22:21 AM | 8/26/2008 10:28:00 AM | 8/28/2008 11:52:00 AM | 03 Days |
| 35 | CCC | - Missing Information |
2008 Nissan Sentra |
Airbag, Roof
|
Resolved |
Estimated Fix Feb 2008
|
12/6/2007 10:15:20 AM | 12/6/2007 10:22:00 AM | 12/10/2007 6:37:00 PM | 03 days |
| 180 | Audatex | - All Other |
2007 Hyundai Sante Fe GLS 4x4 |
Alignment
|
Resolved |
Estimated Fix Apr 2008
|
2/8/2008 9:28:47 AM | 2/8/2008 10:28:00 AM | 3/11/2008 11:20:00 AM | 23 Days |
| 2565 | CCC | - Procedure Page Issue |
1996 Mercury Sable |
Alternator
|
Resolved |
No Change
|
7/13/2010 3:57:27 PM | 7/14/2010 11:50:00 AM | 7/15/2010 3:22:00 PM | 01 Day |
