DEG DATABASE INQUIRY
 9/9/2010
 
Track_# Estimating Platform Inquiry Category Year Make
Model		 Resolution Status Origination Date Submission Date Resolution Date Total Time to Resolve
2136 Mitchell - Missing Parts
 		 2005
Chevrolet
Equinox 		Resolved  3/2/2010 11:22:31 AM  3/2/2010 10:48:00 AM  4/6/2010 10:20:00 AM  24 Days 
 
Inquiry Description Resolution Description
Antenna Nut & Bezel
MissingPartName//antenna nut, antenna bezel

IssueSummary//The plastic bezel that the base of the antenna mounts to (from underneath), and the nut to secure the base, are listed as one Part Number. If fact it is two parts; the bezel, the nut when ordering from GM. TWO PART NUMBERS.
  		Estimated Fix May 10
Proposed Response Text:

WE HAVE CONFIRMED THAT THE NUT FOR THE ANTENNA CABLE IS AVAILABLE SEPERATELY.

WE HAVE ADDED THE ANTENNA CABLE NUT PART NUMBER (11609330) PRICED @
$5.54 TO THE FRONT FENDER SECTION.

ILLUSTRATION UPDATED TO REFLECT