DEG DATABASE INQUIRY
 9/9/2010
 
Track_# Estimating Platform Inquiry Category Year Make
Model		 Resolution Status Origination Date Submission Date Resolution Date Total Time to Resolve
2145 CCC - Missing Parts
- Missing Information
 		 2009
DODGE
GRAND CARAVAN 		Resolved  3/3/2010 7:24:28 PM  3/4/2010 12:58:00 PM  3/5/2010 11:55:00 AM  01 Day 
 
Inquiry Description Resolution Description
Rear Gate Spoiler - Thrid Brake Lamp
IssueSummary//THIS PART IS MISSING FROM DATA BASE. (THE REAR GLASS WASHER NOZZEL FITS IN THIS UNIT AND THE 3RD STOP LITE IS MOUNTED IN IT)

SuggestedAction//PLEASE ADD THIS PART, ALONG WITH INSTALL AND REFINISH LABOR, TO THE DATABASE.
  		Estimated Fix Apr 10 DVD
Proposed Resolution: MOTOR stated:
\'After review, the following changes have been made:
1. The database has been updated to show the Spoiler part #ZW33RXFAA @ $235.00.
2. The database has been updated to show the Nut part #6101447 @ $3.80.
3. An estimated work time of 0.4 hours has been applied to the Spoiler.
4. The graphics have been updated to reflect changes.\'