DEG DATABASE INQUIRY
9/9/2010
 
Track_# Estimating Platform Inquiry Category Year Make
Model
Resolution Status Origination Date Submission Date Resolution Date Total Time to Resolve
2150 CCC - All Other
 
2003
Acura
TL
Resolved  3/4/2010 6:02:45 PM  3/5/2010 8:28:00 AM  3/8/2010 12:35:00 PM  01 Day 
 
Inquiry Description Resolution Description
Windshield
IssueSummary//The labor time allowed for installation of the windshield

ProcedureSteps//Removal of old windshield, removal of washer nozzles, wipers, cowl panel, removal of old adhesives, application of primer, application of urethane for placement of new windshield

SuggestedAction//Believe time in database is shy of what it truly takes to replace windshield. The Motorguide does not include time for removal of old adhesive or application of primer step before urethane. Feel time needs to be adjusted at least .8 higher
 
No Change
Research Response: MOTOR stated:
\'MOTOR estimated work times are based on new, undamaged vehicles. According to the Guide To Estimating, page G20, under the Windshield Glass Heading: Time for the removal of old urethane, clean and preparation of sealing surfaces (vehicle and/or glass) should be estimated after an on-the-spot evaluation.

After review, we have determined that the published estimated work time of 2.2 hours without any considerations for old urethane cleanup and surface prep is appropriate. With considerations for urethane removal and surface preparation, the time to replace the windshield should be very close to the time suggested by the customer.

No changes.\'