DEG DATABASE INQUIRY
 9/9/2010
 
Track_# Estimating Platform Inquiry Category Year Make
Model		 Resolution Status Origination Date Submission Date Resolution Date Total Time to Resolve
2163 Audatex - Welded Panel Operations
 		 2002
TOYOTA
HIGHLANDER 		Resolved  3/9/2010 11:21:58 AM  3/9/2010 11:45:00 AM  3/30/2010 1:39:00 PM  15 Days 
 
Inquiry Description Resolution Description
Floor Extension
IssueSummary//SYSTEM ONLY GIVES 1.0 TO INSTALL, THIS PART IS SANWITCHED BETWEEN THE LT REAR FLOOR & LT REAR RAIL WE HAD TO CUT SPOT WELDS & REMOVE A LOT OF SEAM SEALER. ALSO PULL UP FLOOR PAN .REAR BUMPER,TRUNK INNER TRIM & TL MUST BE REMOVED FROM TRUCK.

SuggestedAction//ADD ADDITIONAL TIME 3.0-4.0 TOTAL
  		Estimated Fix May 10
Resolution:
We have reviewed the labor time for the replacement of the PNL,QTR-RR PAN (GN
0434,0435). The labor time has changed from 1.0 hour to 2.5 hours. All times are before option
conditioning or overlap considerations. The change will appear on the May 2010 release.