DEG DATABASE INQUIRY
 9/8/2010
 
Track_# Estimating Platform Inquiry Category Year Make
Model		 Resolution Status Origination Date Submission Date Resolution Date Total Time to Resolve
2571 Mitchell - Refinish Operations
 		 06
Hyundai
Tucson 		Resolved  7/15/2010 8:39:20 AM  7/16/2010 12:23:00 PM  8/17/2010 9:58:00 AM  22 Days 
 
Inquiry Description Resolution Description
Rocker Moulding Refinish
IssueSummary//When selecting the rocker moulding for R&R the system does not provide refinish labor and it can not be selected manually.

SuggestedAction//Please review and correct to provide a refinish labor allowance of 1.5 + clear coat.
  		Estimated Fix Sep 10
Proposed Response Text:

WE VERIFIED THE ROCKER MOULDINGS ARE PAINT TO MATCH. UPDATED PARTS INFO IN THE ROCKER/PILLARS/FLOOR SECTION TO REFLECT CHANGE.

ADDED FOLLOWING HEADNOTE AND LABOR ALLOWANCE.

REFINISH ROCKER MOULDING.....R/L 1.2