DEG DATABASE INQUIRY
 9/8/2010
 
Track_# Estimating Platform Inquiry Category Year Make
Model		 Resolution Status Origination Date Submission Date Resolution Date Total Time to Resolve
2592 Mitchell - Refinish Operations
 		 2001
Toyota
Corolla S 		Resolved  7/27/2010 8:59:25 AM  7/27/2010 11:37:00 AM  8/2/2010 1:55:00 PM  04 Days 
 
Inquiry Description Resolution Description
Door Handle - Refinish
IssueSummary//When sealecting the door handles for repair the current database does not offer a refinish labor allowance and there is no refinish option that can be manually selected by the user.

SuggestedAction//Please review and add appropriate refinish operation.
  		Estimated Fix Sep 10
Proposed Response Text:

WE HAVE ADDED REFINSH LABOR ALLOWANCE TO FRONT AND REAR DOOR HARDWARE SECTIONS AS FOLLOWS.

REFINISH OUTSIDE HANDLE.....R/L 0.5