| Submitted | Status |
|---|---|
| 2022-03-24 00:00:00 | Resolved (DEG Response) |
| Year | Make | Model | Body |
|---|---|---|---|
| 2016 | Lexus | NX 350 | SUV |
| Tracking # | 19878 |
| Resolution | Thank you for your inquiry. Subletting repair operations is a business decision if necessary. When subletting operations beyond using the publish labor times, the GTE included/ not included operations do not apply to that process. Any transport of the vehicle is NOT included in published labor times. Any mark up and or sublet handling cost is NOT defined by the information providers . Always check with state laws regarding who is liable of sublet repairs when a business chooses to sublet a repair operation. |
| Inquiry type | All Other |
| Issue Summary | Looking for assistance. not vehicle specific. Im dealing with an insurance company that wants to pay a sublet dollar amount on an operation that is performed in house. this is specific to suspension alignments. CCC publishes book times. Can you assist with any publishing that supports that we're entitled to charge book time due to being an in house operation? |
| Suggested Action | see above notes |