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Question and Answer with Fender Bender Magazine

Arthur Harris

Administrator of the Database Enhancement Gateway

courtesy Arthur Harris

The Database Enhancement Gateway (DEG), launched in 2008, was a collective effort on behalf of the Automotive Service Association (ASA), the Association of Automotive Service Providers (AASP) and the Society of Collision Repair Specialists (SCRS). It was created to give repairers an efficient means of creating solutions for problems found in today’s estimating systems. Information providers (IPs) do a good job of continually updating their systems, but new vehicles and repair processes change constantly. It’s extremely difficult for IPs to get everything 100 percent accurate for what are literally thousands of vehicle options and repair scenarios, says Arthur Harris, administrator of the DEG.

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