Inquiry:

SubmittedStatus
2020-12-03 00:00:00 Resolved (No IP Change)

YearMakeModelBody
2014 Audi q8 Sedan

Tracking # 17327
Resolution

We have reviewed the current OEM service information for the GLASS,REAR DOOR P (GN 0295/0296). The labor allowance for the GLASS,REAR DOOR P (GN 0295/0296) remains unchanged as all required operations have been considered according to the OEM service information and Audatex internal labor guidelines. Per the DBRM Audatex labor includes normal adjustment and alignment for correct fit, but does not include any duplicated effort. No change warranted at this time.

“Any additional adjustments needed would have to be a manual entry as we have already accounted for a normal adjustment.”


Inquiry type All Other
Area of Vehicle Front
Part Name Aisha
Suggested Action Correct Q8 Rear door glass window labor to reflect the additional labor needed for adjustment required in the instruction erwin.
Issue Summary Rear door concern on this car since it is now frameless door window design. Comparing to 2019 Q7 with framed doors, both vehicles appear to have same .5 labor on the rear door glass after considering included operations. Looking at procedures and updates from Audi, Q8 has additional horizontal/ lateral adjustments which is more complex than the Q7 which has a guided frame.