Inquiry:

23038

SubmittedStatus
2023-01-10 00:00:00 Resolved (No IP Change)

YearMakeModelBody
2020 BMW 750i Sedan

Tracking # 23038
Resolution

Proposed Response Text:
Thank you for your inqiury,
The Matte Clear application process may vary by paint manufacturer, and situations can exist where the application requires additional steps outside the procedure inclusions. Commonly, performing spray-out cards or “let-down” panels for matching a matte sheen or finish may be necessary.
When conditions arise outside the procedure inclusions, additional considerations should be handled on a case by case basis.


Inquiry type Refinish Operations
Area of Vehicle Rear Bumper
Special Labor or Material Considerations Multiple mixes of clear coat are required to paint test spray out cards to match the sheen, see image ending in 4833.jpg
Suggested Action Additional labor is required to match the existing finish for spray out cards Judgement time should be applied. Additional cleaning steps are required, Maybe "Matte clear setup" with a preset time would be adequate.