Inquiry:

SubmittedStatus
2024-10-15 10:38:21 Resolved (No IP Change)

YearMakeModelBody
2024 Lexus NX 350 Crossover

Tracking # 37700
Resolution

MOTOR feedback:  After review, when the OEM service information specifically states to use tape when seam sealing that operation is included. When the OEM service information does not specifically state to use tape then it would be considered not included.


Inquiry type Welded Panel Operations
Area of Vehicle Back
Issue Summary When replacing welded on body panel, seam sealer application is shown included per EWTP. Tech A) Able to apply seam sealer without masking Tech B) Can only replicate seam sealer original appearance by masking the perimeter.Tech Info Procedures does not indicate to mask the areas. Since this is a variable in the repair technician skill and available equipment, this can be a variable in the process. Can MOTOR confirm this variable is NOT INCLUDED and that masking of any sort for seam sealer is NOT INCLUDED?
Suggested Action Clarify masking as NOT INCLUDED.