Question and Answer with Fender Bender Magazine

September 1, 2011
Danny

Arthur Harris

Administrator of the Database Enhancement Gateway

courtesy Arthur Harris

The Database Enhancement Gateway (DEG), launched in 2008, was a collective effort on behalf of the Automotive Service Association (ASA), the Association of Automotive Service Providers (AASP) and the Society of Collision Repair Specialists (SCRS). It was created to give repairers an efficient means of creating solutions for problems found in today’s estimating systems. Information providers (IPs) do a good job of continually updating their systems, but new vehicles and repair processes change constantly. It’s extremely difficult for IPs to get everything 100 percent accurate for what are literally thousands of vehicle options and repair scenarios, says Arthur Harris, administrator of the DEG.

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DEG- About the Database Enhancement Gateway (DEG): The DEG is an initiative designed to help improve the information in collision repair estimates through proactive feedback about vehicle-specific errors, omissions and inaccuracies in the database and labor times. With support and funding from the Alliance of Automotive Service Providers (AASP), Society of Collision Repairs (SCRS) and other industry organizations, the DEG can provide its services free of charge to the industry. For more information on the DEG please visit www.degweb.org or email admin@degweb.org .

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