SCRS Part Quality Complaint Form

Instructions: Click the image above to download the complaint form Save form with a new file name (ex: ShopNamePartNameComplaint.pdf) Complete information on form Save photo documentation to the same file Submit .PDF complaint and photos to or fax 1-877-851-0660 Please understand this is for research only, and SCRS will not be responding to individual complaints

DEG News, Fender Bender, SCRS

Question and Answer with Fender Bender Magazine

Arthur Harris Administrator of the Database Enhancement Gateway courtesy Arthur Harris The Database Enhancement Gateway (DEG), launched in 2008, was a collective effort on behalf of the Automotive Service Association (ASA), the Association of Automotive Service Providers (AASP) and the Society of Collision Repair Specialists (SCRS). It was created to give repairers an efficient means of creating solutions for problems found in today’s estimating systems. Information providers (IPs) do a good job of continually updating their systems, but new vehicles and repair processes change constantly. It’s extremely difficult for IPs to get everything 100 percent accurate for what are literally thousands of vehicle options and repair scenarios, says Arthur Harris, administrator of the DEG. Read the full article here


Building A Better Estimate

With the release of the SCRS Guide to Complete Repair Planning, the topic of professional estimate writing has once again taken center stage in the industry. Just like the long-running Database Enhancement Gateway (DEG), the new SCRS publication is a completely free tool provided to shops to help them better document the work they perform – and better demonstrate why they are charging for certain repair procedures. Used together, the DEG and SCRS guide are helping shops throughout the country earn more well-deserved money each and every day. But how many shops are truly using these free services? Is widespread apathy destroying the industry’s greatest opportunity to gain financial strength? This month, we touch base with new DEG Administrator Arthur Harris, former SCRS Board member and veteran auto educator Toby Chess and Hammer & Dolly technical writer Larry Montanez for a frank discussion on why repair shops may be their…